Privacy Policy

At Vector Automation, we prioritize the protection of your individual privacy. This privacy policy outlines how your personal data is utilized in connection with our website, vectorautomation.com and vectorautomation.ai. This policy may be updated periodically without prior notice. By accessing or using our website, you agree to the terms outlined in this privacy policy. If you disagree with any part of this policy or our terms of use, we kindly ask that you refrain from using our website. This privacy policy applies to the collection of Personal Data and other information while using or inquiring about Vector Automation's products and services, including software, hardware, equipment, and professional services (referred in this document as the "Services"). Vector Automation owns and operates this website, including its domains and subdomains. For any inquiries or concerns regarding this privacy policy, you can reach out to us through the "Contact Us" form on our homepage or via email at [email protected]. By using our website, you acknowledge and accept the conditions and terms outlined in this notice.

Personal Data refers to information that can identify you or be used to contact you, such as your name, email address, mailing address, phone number, or IP address. We may collect and process personal data to provide requested information, deliver products or services, and fulfill legal obligations. The personal data collected by Vector Automation is obtained directly from users who have provided consent for its collection and processing.

• Delivering our services and record keeping to our customers or those interested in our services. Personal identifiers (name, contact details, email address, telephone number). Our legitimate interest is in delivering our services to you, responding to communications from you in connection with our services and retaining internal records to evidence (potential) customer interactions.
• Direct Marketing such as administering promotions and offers which you register for plus serving online ads. Personal identifiers (name, contact details, email address). We will do this with your consent where required by applicable law.
• Where you are an existing customer, we will rely on our legitimate interest to grow our business where the law permits.
• Commercial information: records of products or Services purchased, obtained, or considered, other purchasing or consuming histories or tendencies. Our legitimate interest is in understanding and improving our business and Services.
• Site and Services improvements, network and system security: Internet or other electronic activity information we obtain through your interaction with our Site, including time and date of your visit, IP address, pages visited, and length of visit. Our legitimate interest is in improving the products and services offered through the Site.
• Legal and regulatory obligations we have to comply with including requests from public and government authorities. Compliance with a legal obligation — where we are required to collect and disclose your personal data because we are subject to a legal or regulatory obligation.
• To protect our or a third party's rights and property — defending legal claims, taking legal action. Our (or a third party's) legitimate interests to protect rights and property.
• Sensitive data recognized by current legislation will not be processed by Vector Automation.

We utilize the personal data collected about you for various purposes, including but not limited to:

• Understanding your needs, enhancing our services, and addressing your inquiries
• Maintaining data quality and internal record-keeping
• Analyzing website traffic to gauge visitor engagement
• Managing promotions, services (such as webcast registration), and offers you participate in
• Employing your personal data for marketing purposes, subject to your consent
• Improving the products and services available on our website
• Measuring website traffic and identifying areas of interest to personalize your experience

We do not utilize the personal data you provide us through the Vector Automation website to make automated decisions about you. However, Vector Automation may use your personal data as necessary or appropriate:

• To comply with applicable laws, including those outside your country of residence
• To respond to legal processes or binding requests from Authorities and Governments
• To enforce our terms and conditions and protect our operations
• To safeguard our rights, privacy, safety, or property, as well as those of our affiliates, you, or others
• To exercise available remedies or mitigate damages from cyber-attacks

We may use your personal data for marketing purposes, including notifying you of new services, offers, or other relevant information via post, email, telephone, text message, or other means.

We may share your personal data with third-party service providers, including contractors, to assist with the purposes described above. Categories of data disclosed include personal identifiers, commercial information, and internet or electronic activity information. Recipients include service providers that facilitate scheduling and email communications, provide security services and cloud-based data storage, assist with IT-related functions, provide site analytics, provide legal and accounting services, and host or facilitate teleconferencing or video conferencing services. We may also disclose your personal data to third parties to comply with applicable laws or regulations, in response to legal processes or court orders, to enforce our Terms of Use, or in the context of business transactions such as mergers, acquisitions, or asset sales.

As a Data Subject, you have the following rights:

• Access to your personal data
• Rectification or erasure of your personal data
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent

Vector Automation takes reasonable precautions to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We implement appropriate technical and organizational measures to safeguard your information.

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Vector Automation reserves the right to update this privacy policy at any time. Changes will be posted on this page with an updated effective date.